Important information in brief

Room price: The concept

The Hotel Hoeri provides rooms, breaktfast included.

Reservation

The rooms can be reserved directly online or with the assistance of the reservation team. After you have completed your reservation, you will receive a confirmation of your reservation by e-mail that contains a reservations number that you will need to check in automatically. You can, of course, also reserve by using the self check-in machines.

Guaranteed reservation

The payment of the total booking fee has to be paid on the day the booking is made or directly while checking in at the machines with a debit or credit card. Please bear in mind that the entry of credit card details on the booking platform is only needed as a guarantee. The payment is always made on site.

Cancellations & changes

It is possible to cancel the reservation of a guest room free of charge up to 10am. Afterwards the total cost will be charged for all cancellations and changes.

The agreed price for the remaining duration of the stay is charged when guests depart early.

Automatic check-in and out

At Hotel Hoeri check-in and check-out is carried out simply and quickly. A self-check in machine is located in front of the hotel entrance for checking in. By entering your personal reservation number or surname and your credit or debit card, the room key card will be automatically released.

On the day of your departure, please put the room key into the post box. If you need assistance, our reservation team is more than happy to help you. They can be contacted by telephone or through the intercom at any time.

Arrival and departure

We are more than happy to make your room available from 3pm on the day you arrive and until 10pm on the day you leave. After 11am your room key card will automatically be locked. Half of the room price will be charged in the case of early arrivals or late departures.

Hotel facilities and Services

Flexible and uncomplicated self-service facilities are available in the lounge kitchen with 24 hour self-service vending machines: high quality snacks, drinks and coffee machines. Your security is maintained through the video cameras in the hotel and at the hotel entrance. There is a fire alarm network in the communal rooms and an emergency telephone on every floor.

Free internet access is available throughout the hotel. No luggage service or concierge service is available.

Children

Additional beds and cots have to be reserved 24 hours before your arrival through our hotline. Prices on request.

Car park

Short-stay, free parking spaces are available directly in front of the hotel. Long-stay parking spaces are available at attractive prices.

Pets

Pets are not permitted in the hotel.